Payment Policy

The Payment Policy for Neighborhood Housing Services of Pueblo, Inc. dba NeighborWorks® Southern Colorado and its subsidiaries, henceforth collectively referred to as NWSOCO, contains terms that apply to the use of various authorized Payment Methods. You can decide whether or not to use an authorized Payment Method. If you elect to use an authorized Payment Method, you accept and agree to the terms applicable to that Payment Method as described below, and your agreement to said terms is an integral part of your agreement with NWSOCO.

Authorized Payment Methods

• Credit card
• Money order
• Check
• Cash

Limitations

Depending upon your location and other factors, you may not be able to use one or more of the Authorized Payment Methods. NWSOCO makes no guarantee that you will be able to use any one or more of the Authorized Payment Methods. Further, NWSOCO reserves the right to restrict, including on an individual basis, access to Authorized Payment Methods if NWSOCO suspects fraud, misuse, or abuse of any Authorized Payment Method.

Policy Changes

NWSOCO reserves the right, at any time, to amend this Payment Policy, including the right to add or remove Authorized Payment Methods. If NWSOCO removes an Authorized Payment Method, you will be provided with notice of such removal prior to the removal becoming effective for you, except where NWSOCO is required by law or a third party such as the Authorized Payment Method Provider, to stop offering the payment method.

Third Parties

Some of the Authorized Payment Methods are controlled by third party providers. Authorized Payment Methods that are controlled by third party providers may be subject to additional terms and conditions, may be subject to change or restrictions beyond those listed here, and may be subject to fees or costs of use not listed here. If you choose to use an Authorized Payment Method that it controlled by a third party, it is your responsibility to ensure compliance with all associated terms and conditions of use of such Authorized Payment Method.

Refunds

NWSOCO does not issue refunds for services already performed. If a class or service is cancelled or rescheduled due to unforeseen circumstances such as inclement weather, power outage, or similar circumstances, a customer will be entitled to a refund if they are unable to make use of the service on the rescheduled date. If a customer is unable to use a service for which they have prepaid, refunds may be issued upon request within 60 days of the initial purchase. A refund fee may be withheld in the event that a third-party payment processor charges a refund fee.